DentGrowPassport

Sign in, reset your password and the second step

You can sign in with your email and password, with your Google® account or with a code sent by email. If your account requires it, signing in also asks for a code from an authenticator app.

Reset your password

  1. On the sign-in screen, choose “Forgot your details?”.
  2. Type your account email and choose “Confirm”.
  3. Open the link you receive by email (check your spam folder too).
  4. Type your new password, at least 10 characters long, and choose “Save and sign in”.

If “The link has expired or was already used” appears, request a new one.

Turn on the second step

  1. Open your profile, “Personal account” tab, “Second step” section.
  2. Choose “Turn on the second step” and scan the QR code with a code app, for example Microsoft Authenticator®, Google Authenticator® or 1Password®.
  3. Type the six-digit code and choose “Turn on”.

The second step is required for administrators of a clinic with a team, for registering treatments, and in clinics that require it for all members.

Good to know

  • Lost your phone? Write to hello@dentgrow.pt from your account email; the address is also shown on the second-step screen. Once we have confirmed your identity, we reset your second step.
  • If you sign in with Google®, you can also set a password via “Forgot your details?”.
  • After several failed attempts, wait 15 minutes.

Brand and product names mentioned here belong to their respective owners and are used for identification only. DentGrow has no connection with these companies and is not sponsored or endorsed by them.