- First check whether the system appears under “Sizes not yet loaded”: if it does, it is already on the platform and only the references and sizes are missing.
- Open “Help and support” and press “+ New ticket”.
- Under “Category”, choose “Suggest a new implant”.
- Under “Subject”, enter the brand and the system.
- Under “Message”, add whatever you know: country, approximate year, references, connection type or the link to the manufacturer's catalogue.
- Press “Send request” and follow the reply in the same request.
Good to know
- “No implant matches this search.” may simply mean there are too many filters: use “clear all” and try again.
- If the AI got an X-ray wrong, use the “Artificial intelligence error” category.