Accept the invitation
- The invitation goes to the email of whoever manages the clinic. In the app, a notice appears at the top, with “View and answer”, and “Consignment” appears in the menu.
- In “Invitations awaiting your answer”, choose the “Clinic” and click “Accept”.
- If you don't want the consignment, click “Decline”, write the “Reason (optional)” and “Confirm decline”. Nothing changes in the clinic.
Receive a delivery note
- In “Delivery notes”, each note awaiting receipt shows its lines: reference, lot, expiry date and quantity. Check the goods against them.
- Did everything arrive? Click “Received everything”.
- Was something missing? Click “Received with differences”, write what you received on each line and “Confirm receipt”. A line at 0 does not go into stock.
- Not accepting the whole note? Click “Decline the note”, write the “Reason for declining” (at least 5 characters) and “Confirm decline”. Nothing goes into stock.
Good to know
- The invitation only appears once you have confirmed your account email, and only for the email it was sent to.
- Only whoever manages the clinic can accept. The second step is asked for if you have turned it on or if your account's rules require it.
- The representative sees your answer and the reason, if you write one.
- Stock is listed under “Consignment stock”, by lot, shortest expiry first.
- Declined by mistake? Write to hello@dentgrow.pt: the team can reopen the invitation.