Invite a clinic
- In “Consignação”, in the “Convidar uma clínica” (invite a clinic) section, choose the “Marca” (brand).
- Write the “Email de quem administra a clínica” (email of whoever manages the clinic) and choose the “Língua do email” (email language).
- Click “Convidar” (invite). The person gets an email and answers inside the app; if they don't have an account yet, they create it with that email.
Send a delivery note
- In “Clínicas e convites”, open the clinic under “Guias e stock”.
- In “Nova guia de remessa” (new delivery note), write the “N.º da guia (o seu)” (your note number) and, if you like, a “Nota para a clínica (opcional)” (note for the clinic).
- Choose “Importar Excel®” and upload the file made from the template (link “Descarregar o modelo”), or “Escrever à mão” (type in) the lines: reference, lot, expiry date and quantity.
- Click “Enviar guia” (send note). The clinic confirms receipt: it receives everything, receives with differences or declines the note.
Good to know
- The brands you can invite for are linked by DentGrow. Missing a brand? Write to hello@dentgrow.pt.
- Each note has up to 200 lines, with quantities from 1 to 1000. The reference is checked against the brand's catalogue.
- Stock only counts after the clinic confirms receipt. Under “Ver linhas” you see what it received on each line.
- While the note is awaiting receipt, you can “Cancelar guia” (cancel the note). An invitation awaiting an answer can be cancelled with “Cancelar convite”.
- You can have up to 100 invitations awaiting an answer.
- To end a consignment, write to hello@dentgrow.pt.
- The partner portal is in Portuguese. The second step is asked for if you have turned it on or if your account's rules require it.